Last Updated: January 15, 2026
Introduction
These Terms of Service (“Terms”) constitute a legally binding agreement between you or the business you represent (“Client”, “you”, “your”) and Solution Explorer, a Maryland-based web and software development company located in Baltimore, Maryland (“Solution Explorer,” “we,” “us” or “our”). These Terms govern your access to and use of our services, including but not limited to website design and development, custom software development, ongoing maintenance, digital services, and all deliverables provided by Solution Explorer (collectively, the “Services”).
By engaging with our Services, accessing any solution we provide, or using our website located at https://solutionexplorer.com/ (the “Site”), you agree to be bound by these Terms.
Solution Explorer agrees to provide web development, software development, and related digital services as outlined in a separate Statement of Work (“SoW”) or service proposal executed by both parties. Each SoW shall be incorporated into these Terms and govern specific project deliverables, timeline, milestones, fees, and responsibilities.
By signing an SoW, initiating Services, or using any deliverable Solution Explorer provides, you agree that:
a. You have the authority to bind your organization; and
b. You accept these Terms and any additional terms referenced in a SoW.
3.1 Fees: Fees for Services will be specified in the applicable SoW or proposal. Unless otherwise stated, all amounts quoted are in U.S. Dollars.
3.2 Payment Terms: Unless otherwise provided, invoices are due upon receipt and payable within thirty (30) days. Late payments may incur interest at the rate of 1.5% per month or the highest rate permitted by law, whichever is lower.
3.3 Taxes and Charges: You are responsible for all applicable taxes, duties, and governmental charges, excluding taxes based on Solution Explorer’s net income.
You agree to:
a. Provide accurate, complete, and timely information necessary for the performance of the Services;
b. Cooperate with Solution Explorer’s requests in connection with development, testing, approvals, and delivery;
c. Ensure your hardware, internet, and related infrastructure meet reasonable technical standards necessary to support the Services.
Solution Explorer will deliver project milestones and final deliverables in accordance with the SoW. Upon delivery, you shall review and provide acceptance or written feedback within a reasonable timeframe (typically within five (5) business days). If no feedback is provided within such timeframe, deliverables will be deemed accepted.
6.1 Ownership: Solution Explorer retains all rights, title, and interest in all tools, code libraries, frameworks, methodologies, and pre-existing materials used in delivering its Services (collectively, “Company IP”).
6.2 Assignment: Upon full payment, Solution Explorer assigns rights in project-specific custom deliverables to you as defined in the applicable SoW, except for Company IP, which remains the exclusive property of Solution Explorer.
6.3 License: Solution Explorer grants you a non-exclusive, non-transferable license to use its Company IP only to the extent incorporated into the final deliverables.
Each party agrees to protect the other’s confidential information and not disclose it to any third party without prior written consent, except as required by law. Confidential information does not include information that is publicly known or rightfully obtained by the receiving party without obligation.
Solution Explorer warrants that it will perform the Services in a professional, workmanlike manner. EXCEPT AS EXPRESSLY SET FORTH IN THESE TERMS, ALL SERVICES AND DELIVERABLES ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL SOLUTION EXPLORER BE LIABLE FOR INDIRECT, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Solution Explorer’s total liability for any claim shall not exceed the total fees paid by you under the applicable SoW giving rise to the claim.
You agree to indemnify, defend, and hold harmless Solution Explorer and its affiliates from any loss, liability, claim, damage or expense (including reasonable attorneys’ fees) arising from your misuse of the Services, violation of these Terms, or infringement of intellectual property or other rights.
Either party may terminate an SoW upon written notice if the other party materially breaches these Terms and fails to cure within thirty (30) days. Upon termination, you agree to pay all undisputed fees and expenses accrued through the termination date.
These Terms shall be governed by the laws of the State of Maryland, without regard to its conflict of laws principles. Any litigation arising hereunder shall be brought in state or federal court located in Maryland.
Solution Explorer reserves the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on the Site or by other reasonable means. Continued use of the Services following notice constitutes acceptance of the updated Terms.
If you have questions about these Terms, please contact:
Solution Explorer
1010 Saint Paul St, Baltimore, MD, USA
Phone: +1 (410) 622-6393
Email: contact@solutionexplorer.com
CEO
