{"id":452,"date":"2024-12-10T05:38:04","date_gmt":"2024-12-10T05:38:04","guid":{"rendered":"https:\/\/sukoonmatrimonial.com\/?page_id=452"},"modified":"2025-09-28T10:51:09","modified_gmt":"2025-09-28T14:51:09","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/solutionexplorer.com\/CS\/sukoon\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"452\" class=\"elementor elementor-452\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c351ac0 e-flex e-con-boxed e-con e-parent\" data-id=\"c351ac0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a758834 elementor-widget elementor-widget-heading\" data-id=\"a758834\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Terms, Appeals &amp; Complaints<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e1c5e10 elementor-widget elementor-widget-text-editor\" data-id=\"e1c5e10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Effective Date:<\/strong> 10-12-2024<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-86e8698 elementor-widget elementor-widget-text-editor\" data-id=\"86e8698\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Welcome to <strong>Sukoon Matrimonial<\/strong>. By accessing or using our website https:\/\/solutionexplorer.com\/CS\/sukoon or services (collectively, the &#8220;Services&#8221;), you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please do not use our Services.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e812dd elementor-widget elementor-widget-text-editor\" data-id=\"8e812dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>1. Acceptance of Terms<\/strong><\/p><p>By using our website and services, you accept and agree to these Terms and Conditions and our Privacy Policy. We may update these terms from time to time, and your continued use of the Services constitutes your acceptance of the revised terms.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a96ca8 elementor-widget elementor-widget-text-editor\" data-id=\"4a96ca8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>2. Eligibility<\/strong><\/p><p>You must be at least 18 years old and legally capable of entering into a binding agreement to use our services. By using our Services, you represent and warrant that you meet these eligibility requirements.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-248dd3c elementor-widget elementor-widget-text-editor\" data-id=\"248dd3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>3. Registration and Account<\/strong><\/p><p>To access certain features of the Services, you may need to create an account. You agree to provide accurate, complete, and up-to-date information during the registration process. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.<\/p><ul><li>You agree to notify us immediately of any unauthorized use of your account.<\/li><li>We reserve the right to suspend or terminate your account at our discretion if you violate these terms or engage in any activity that is harmful or disruptive.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a16d86 elementor-widget elementor-widget-text-editor\" data-id=\"5a16d86\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>4. Use of Services<\/strong><\/p><p>You agree to use our Services solely for lawful purposes and in accordance with these Terms and Conditions. You may not use the Services to:<\/p><ul><li>Violate any laws, regulations, or third-party rights.<\/li><li>Post or share content that is harmful, offensive, defamatory, or otherwise inappropriate.<\/li><li>Engage in any fraudulent, abusive, or malicious activities.<\/li><li>Impersonate any person or entity or misrepresent your affiliation with any person or entity.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-945bf3d elementor-widget elementor-widget-text-editor\" data-id=\"945bf3d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>5. Profile and Content<\/strong><\/p><p>When creating a profile on our website, you agree to provide true, accurate, and complete information. You are solely responsible for the content you upload or post on our platform, including text, images, and videos.<\/p><ul><li>You grant us a non-exclusive, royalty-free, worldwide license to use, display, and distribute the content you upload for the purpose of operating and improving the Services.<\/li><li>You agree not to upload or share content that infringes on the intellectual property rights of others.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eeb2ac4 elementor-widget elementor-widget-text-editor\" data-id=\"eeb2ac4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>6. Privacy and Data Protection<\/strong><\/p><p>Your privacy is important to us. Please review our <a href=\"\/privacy-policy\/\">Privacy Policy<\/a> to understand how we collect, use, and protect your personal information when you use our Services.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-383dcb0 elementor-widget elementor-widget-text-editor\" data-id=\"383dcb0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>7. Termination<\/strong><\/p><p>We may suspend or terminate your access to the Services at any time, without notice, if you violate these Terms and Conditions or engage in conduct that we determine is harmful to the Services, other users, or our reputation.<\/p><ul><li>You may also terminate your account at any time by contacting us or through your account settings or at\u00a0<a href=\"mailto:support@sukoonmatrimonial.com\">support@sukoonmatrimonial.com<\/a>.<\/li><li>Upon termination, you will no longer have access to your account or any paid services, but you will still be responsible for any outstanding fees.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5304665 elementor-widget elementor-widget-text-editor\" data-id=\"5304665\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>8. Payment, Fees and Refunds<\/strong><\/p><p>Some features of our Services may require a fee. By using the paid features, you agree to pay the applicable fees as described on our website. Payments are processed through secure third-party payment processors.<\/p><ul><li>All fees are generally non-refundable.<\/li><li>However, your satisfaction is important to us. If you are unsatisfied with our services for any reason and would like to request a refund, please contact us at\u00a0<a href=\"mailto:support@sukoonmatrimonial.com\">support@sukoonmatrimonial.com<\/a>\u00a0. Every request will be treated on a case-by-case basis.<\/li><li>We reserve the right to change our pricing at any time, but you will be notified in advance of any changes.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b1d9a1 elementor-widget elementor-widget-text-editor\" data-id=\"1b1d9a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>9. \u00a0Complaints &amp; Appeals<\/strong><\/p><p>If you would like to make a complaint about our content, contact us via email at\u00a0<a href=\"mailto:support@sukoonmatrimonial.com\">support@sukoonmatrimonial.com<\/a>\u00a0. All complaints will be reviewed and resolved within 7 business days. Outcomes of any investigations\/reviews will be communicated to the complainant. Appeals or requests for any decision made should be presented, again to\u00a0<a href=\"mailto:support@sukoonmatrimonial.com\">support@sukoonmatrimonial.com<\/a>\u00a0.\u00a0<\/p><p>If you have been depicted in our content and would like to appeal removal of such content, please notify us by sending an email to\u00a0<a href=\"mailto:support@sukoonmatrimonial.com\">support@sukoonmatrimonial.com<\/a><br \/>If there should be a disagreement regarding an appeal, we will allow the disagreement to be resolved by a neutral party.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-08751b5 elementor-widget elementor-widget-text-editor\" data-id=\"08751b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>10. Cancellation<\/strong><\/p><p>We understand that circumstances can change. If you need to cancel your participation or membership, please review the following:<\/p><ul><li data-start=\"269\" data-end=\"478\">You may cancel your membership or service at any time by contacting us at\u00a0<a href=\"mailto:support@sukoonmatrimonial.com\">support@sukoonmatrimonial.com<\/a>. Please note that cancellations do not automatically entitle you to a refund unless otherwise stated.<\/li><li data-start=\"269\" data-end=\"478\">As outlined in our refund policy, all fees are generally non-refundable. However, we evaluate each case individually. If you believe your situation warrants a refund, please reach out to us, and we will do our best to address your request with care and fairness.<\/li><li data-start=\"269\" data-end=\"478\">If you wish to pause or defer your participation due to personal circumstances, please contact us to discuss flexible options. We aim to accommodate your needs whenever possible. To pause services, we kindly ask that you notify us in writing at least 7 days in advance, so we can adjust accordingly.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-507bc87 elementor-widget elementor-widget-text-editor\" data-id=\"507bc87\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>11. Disclaimers and Limitations of Liability<\/strong><\/p><p>The Services are provided &#8220;as is&#8221; and &#8220;as available,&#8221; without warranties of any kind, either express or implied, including but not limited to the accuracy, reliability, or availability of the Services.<\/p><ul><li>We do not guarantee the accuracy, completeness, or reliability of any content or information provided through the Services.<\/li><li>We are not responsible for any damages or losses that may result from your use of the Services, including but not limited to any damage to your computer or devices.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dfaf0a8 elementor-widget elementor-widget-text-editor\" data-id=\"dfaf0a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>12. Indemnification<\/strong><\/p><p>You agree to indemnify and hold harmless <strong>Sukoon Matrimonial<\/strong>, its officers, employees, agents, and affiliates from any claim, loss, liability, or expense (including legal fees) arising from your use of the Services, your violation of these Terms, or your infringement of the rights of any third party.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58957c2 elementor-widget elementor-widget-text-editor\" data-id=\"58957c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>13. Governing Law and Dispute Resolution<\/strong><\/p><ul><li>Any dispute arising from or related to these Terms will be resolved through mediation, arbitration, or court, as appropriate.<\/li><li>You agree to resolve any disputes on an individual basis and waive any right to participate in class actions or group litigation.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0ce5065 elementor-widget elementor-widget-text-editor\" data-id=\"0ce5065\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>14. Changes to These Terms<\/strong><\/p><p>We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and the &#8220;Effective Date&#8221; at the top of this page will be updated. We encourage you to review these Terms periodically to stay informed about our policies.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad95538 elementor-widget elementor-widget-text-editor\" data-id=\"ad95538\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>15. Contact Us<\/strong><\/p><p>If you have any questions or concerns about these Terms and Conditions, please contact us at:<\/p><p><strong>Sukoon Matrimonial<\/strong><br \/><a href=\"mailto:sukoonmatrimonial@gmail.com\">sukoonmatrimonial@gmail.com<\/a><br \/><a href=\"tel:+12025055807\">+1 202 505 5807<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Terms, Appeals &amp; Complaints Effective Date: 10-12-2024 Welcome to Sukoon Matrimonial. By accessing or using our website https:\/\/solutionexplorer.com\/CS\/sukoon or services (collectively, the &#8220;Services&#8221;), you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please do not use our Services. 1. Acceptance of Terms [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-452","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/solutionexplorer.com\/CS\/sukoon\/wp-json\/wp\/v2\/pages\/452","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/solutionexplorer.com\/CS\/sukoon\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/solutionexplorer.com\/CS\/sukoon\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/solutionexplorer.com\/CS\/sukoon\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/solutionexplorer.com\/CS\/sukoon\/wp-json\/wp\/v2\/comments?post=452"}],"version-history":[{"count":3,"href":"https:\/\/solutionexplorer.com\/CS\/sukoon\/wp-json\/wp\/v2\/pages\/452\/revisions"}],"predecessor-version":[{"id":3445,"href":"https:\/\/solutionexplorer.com\/CS\/sukoon\/wp-json\/wp\/v2\/pages\/452\/revisions\/3445"}],"wp:attachment":[{"href":"https:\/\/solutionexplorer.com\/CS\/sukoon\/wp-json\/wp\/v2\/media?parent=452"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}