Privacy Policy



Effective Date:
January 15, 2026
Last Updated: January 15, 2026

Solution Explorer (“we,” “us,” “our,” “Company”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website https://solutionexplorer.com/ (the “Site”), use our services, or otherwise interact with us online or offline.

By accessing or using our Site or services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our Site or services.

1. Information We Collect

We collect information in several ways:

1.1 Personal Information You Provide Directly

When you fill out forms, contact us, subscribe to a newsletter, or request services, we may collect personal information including:
• Full name
• Email address
• Phone number
• Company name
• Project details
• Billing information (if applicable)

This information is provided voluntarily by you.

1.2 Automatically Collected Information

We may automatically collect certain technical information when you visit the Site, including:
• IP address
• Browser type and version
• Operating system
• Pages visited and interaction data
• Date and time stamps

This information may be collected using cookies, tracking pixels, and other tracking technologies to improve user experience and Site performance.

2. How We Use Your Information

We may use the information we collect for the following purposes:

2.1 To Provide and Improve Services

  • To respond to inquiries and fulfill project requests
    • To deliver services you request
    • To customize and optimize your experience
  •  

2.2 Communications

  • To send service-related notices, updates, or marketing (only if you consent)
    • To respond to your comments, questions, or support needs
  •  

2.3 Analytics and Performance

  • To analyze Site usage and trends
    • To improve Site functionality and performance
  •  

2.4 Legal and Safety

  • To enforce our Terms of Service
    • To comply with legal obligations
    • To protect our rights and the rights of users
  •  

3. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your interaction with our Site. Cookies help us:
• Understand how our Site is used
• Recognize repeat visits
• Deliver content tailored to your interests

You can control cookies through your browser settings. Disabling cookies may affect the functionality of the Site.

4. Third-Party Tools and Services

We may use third-party services for analytics, hosting, marketing automation, and other functions. These third parties may collect information on our behalf and are governed by their own privacy policies.

Examples include:
• Web analytics (e.g., Google Analytics)
• Email delivery services
• Customer support tools

We do not control these third parties and encourage you to read their policies.

5. Information Sharing and Disclosure

We do not sell, rent, or trade personal information with outside parties for their independent use.

We may share information in the following limited circumstances:
Service Providers: Trusted partners who perform services on our behalf and agree to keep information confidential
Legal Requirements: If required by law, legal process, litigation, or government requests
Business Transfers: In connection with a merger, acquisition, or sale of assets

We will notify you if your personal data is transferred as part of a business transition.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy or as required by law. When information is no longer needed, we securely delete or anonymize it.

7. Security

We implement reasonable technical and organizational measures designed to protect personal data (e.g., encrypted transmission, secure storage). However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute protection.

8. Children’s Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected such information, we will promptly delete it.

9. Your Rights

Depending on your jurisdiction, you may have rights related to your personal information, including:
• Right to access
• Right to correct or update
• Right to request deletion
• Right to restrict processing

To exercise any of these rights, please contact us using the details below.

10. International Users

Your information may be transferred to, stored, and processed in the United States or other jurisdictions. By using our Site or services, you consent to such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, services, or legal requirements. The “Last Updated” date will reflect the most recent revision.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Solution Explorer
1010 Saint Paul St, Baltimore, MD 21202, USA
Phone: +1 (410) 622-6393
Email: contact@solutionexplorer.com

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